New Leaf Special Characters: Isabelle, Tom Nook & Everyone Else

The town hall staff, Main Street shopkeepers, museum family, island family, visitors and event hosts who aren’t ordinary villagers, and what each one does for you.

Town hall & services

Isabelle

Your secretary at the town hall. She gives the daily announcement, takes your public works project and ordinance choices, and tells you how the town is rated.

Where: Town hall, every day

Lloid

The gyroid who stands on a building site and collects donations until a public works project is paid for. On Tortimer Island he rents out tools.

Where: Public works sites; Tortimer Island

Pelly

Day clerk at the post office: mail, letter storage and the cash machine where you pay your home loan.

Where: Post office, daytime

Phyllis

Pelly’s grumpier sister, who takes the night shift at the post office.

Where: Post office, night

Pete

The postman who delivers your letters and parcels.

Where: Mail deliveries

Porter

Runs the train station, where you open the gate for visitors. After 100 visits he suggests remodelling the station.

Where: Train station

Copper

The officer if you build the modern police station: lost property and news of who is visiting town.

Where: Police station (modern)

Booker

The officer if you build the classic police station instead.

Where: Police station (classic)

Rover

The cat on the train at the start of the game; your chat with him sets your name, town name and look.

Where: The opening train ride

Resetti

Lectures you after you quit without saving, once you have built the Reset Surveillance Center. His brother Don works there too.

Where: Reset Surveillance Center

Main Street

Tom Nook

Now a real-estate agent: he sells your house, sets every loan and changes the outside of your home at Nook’s Homes.

Where: Nook’s Homes, 10 AM–8 PM

Lyle

Runs the Happy Home Academy desk at Nook’s Homes and scores your house every day.

Where: Nook’s Homes

Timmy

One of the Nookling twins who own the general store, from Nookling Junction up to T&T Emporium.

Where: Nookling stores

Tommy

Timmy’s twin, behind the other counter of the Nookling store.

Where: Nookling stores

Leif

Sells flower seeds, saplings, shrubs and fertiliser at the gardening store, and gives the golden axe and shovel to loyal customers.

Where: Gardening store

Mabel

Greets you at the Able Sisters and sells tops, dresses and bottoms.

Where: Able Sisters

Sable

Sews at the back of the Able Sisters. Talk to her on ten different days and she lets you use the QR code machine.

Where: Able Sisters

Labelle

The sisters’ cousin, who sells accessories at the Able Sisters’ side counter. Buy from her on 31 different days for a free mannequin.

Where: Able Sisters

Kicks

The skunk who runs his own shoe and sock shop next to the Able Sisters.

Where: Kicks

Harriet

Runs Shampoodle above the Able Sisters: a new hairstyle, hair colour or contact lenses for 3,000 Bells, once a day.

Where: Shampoodle

Digby

Isabelle’s twin brother. He stands outside the Happy Home Showcase, where you can tour the homes of players you meet by StreetPass.

Where: Main Street

Re-Tail

Reese

Buys anything you sell at full price, runs the flea market corner and buys turnips. A daily “premium” item sells for double.

Where: Re-Tail, 9 AM–11 PM

Cyrus

Reese’s husband, who customises furniture in new colours and finishes once his workshop opens.

Where: Re-Tail

Museum & nightlife

Blathers

The museum curator. Assesses fossils and takes donations of fish, bugs, deep-sea creatures, fossils and art.

Where: Museum, all day

Celeste

Blathers’ sister. Runs the museum shop upstairs (silver tools and museum furniture) and rents out the four exhibition rooms.

Where: Museum, second floor

Brewster

Serves coffee at The Roost café, a public works project. Come every day and he may give you a part-time job.

Where: The Roost

Dr. Shrunk

Owns Club LOL. Watch his comedy act and he teaches you new emotions.

Where: Club LOL, afternoons

K.K. Slider

Plays live at Club LOL on Saturday nights and DJs as DJ K.K. on other nights. Request a song and he gives you a copy.

Where: Club LOL, evenings

Luna

The tapir who runs the Dream Suite, where you could visit other players’ towns in your sleep.

Where: Dream Suite

Katrina

Reads fortunes in a tent, then in her own Fortune Shop on Main Street once you build it.

Where: Plaza tent; Fortune Shop

Redd

Sets up an art tent in the plaza. One painting or statue a day, and some are forgeries you can spot by eye.

Where: Random days

Tortimer Island

Tortimer

The former mayor, now retired to his island. He meets you at the dock once your first loan is paid off.

Where: Tortimer Island

Kapp’n

Sails you to Tortimer Island for 1,000 Bells a round trip, singing a shanty on the way.

Where: The dock

Leilani

Kapp’n’s wife, who signs you up for island tours at the front desk.

Where: Island lodge

Leila

Kapp’n’s daughter, who “buys” items for 5% of their value.

Where: Island lodge

Grams

Kapp’n’s mother, who sells souvenirs for the medals you win on tours.

Where: Island lodge

Visitors

Phineas

The sea lion scout master who turns up on clear days to hand out badges for your achievements.

Where: When a badge is due

Gracie

Holds fashion checks in the plaza after the T.I.Y. opens; pass four and she opens Gracie Grace upstairs at T&T Emporium.

Where: Random days

Saharah

Wanders town and, for 3,000 Bells, swaps your room’s wallpaper and carpet for a random set (you keep the old ones).

Where: Random days

Gulliver

Washes up on the beach. Wake him, guess the country he was sailing to, and he mails you a souvenir.

Where: Random days

Pascal

Surfaces when you dive up a scallop and trades it for a Pirate furniture item.

Where: After diving a scallop

Joan

Sells white turnips for the stalk market.

Where: Sundays, 6 AM–noon

Katie

A kitten travelling between towns. Take her to a friend’s town and she sends a gift.

Where: Random days

Wendell

Appears in other players’ dream towns and lets you copy their designs.

Where: Dream Suite

Event hosts

Chip

Runs the Fishing Tourney in the plaza and gives the golden rod to anyone who has caught every fish.

Where: Fishing Tourneys

Nat

Runs the Bug-Off and gives the golden net to anyone who has caught every bug.

Where: Bug-Offs

Pavé

The dancing peacock of Festivale, who trades his furniture for coloured feathers.

Where: Festivale

Zipper

Hosts Bunny Day: hunt for six kinds of eggs and trade them for Egg furniture.

Where: Bunny Day

Blanca

The faceless cat of April Fool’s Day, who disguises herself as your neighbours.

Where: April Fool’s Day

Jack

The Czar of Halloween, who swaps candy for Spooky furniture.

Where: Halloween

Franklin

Cooks the Harvest Festival feast if you fetch his ingredients.

Where: Harvest Festival

Jingle

Hands you his sack on Toy Day so you can deliver the villagers’ presents dressed as Santa.

Where: Toy Day evening

FAQ

Who is Isabelle in New Leaf?

Your secretary at the town hall. She helps with public works projects and ordinances, gives the daily announcement and rates your town.

What does Tom Nook do in New Leaf?

He runs Nook’s Homes on Main Street, selling your house and every expansion. Timmy and Tommy run the general store instead.

Where is Tortimer in New Leaf?

Retired to Tortimer Island. He meets you at the dock after you pay off your first house loan.

Sources & picture credits

Guide text is original retrogameindex writing, checked against Nookipedia and the Animal Crossing Wiki. Icons, renders and screenshots © Nintendo; local copies archived from Animal Crossing Wiki file pages (listed in the picture gallery).